Privacy Policy – Carbarn Ireland

1. Introduction

This Privacy Policy ("Policy") explains how Carbarn LLC, Japan ("Carbarn", "we", "us" or "our") collects, uses and protects your personal information when you use this website or our services to import vehicles from Japan to Ireland.

Carbarn operates from Japan. By using this website or placing an order, you agree to the practices described in this Policy. Where we determine why and how your personal data is processed, we act as the data controller for that processing.

2. What Information We Collect

2.1 Personal information — to process your vehicle order and provide export services, we may collect:

Full name
Contact details (email address, telephone number, delivery address)
Identity documentation where export or customs documentation requires it
Purchase history and vehicle preferences
Browsing behaviour on our platform
Payment confirmation, received through secure third-party processing

2.2 Financial information — we accept bank transfer and credit or debit card. Card details are handled by the payment processor and are not stored by Carbarn.

3. Why We Process Your Information and On What Basis

Your personal data is used to:

Perform the contract for your purchase, shipment and export documentation
Meet legal obligations under Japanese export law and to support customs formalities at destination
Operate and improve this website, on the basis of our legitimate interests
Send optional service notices or promotional updates, where you have consented

We do not sell your personal information, and we do not share it with third parties other than as described in this Policy.

4. Who We Share Your Information With

Shipping lines and logistics partners — to arrange export and ocean carriage
IT and hosting service providers — to operate this website securely
Japanese authorities — to comply with vehicle export regulations
Customs brokers and clearing agents you appoint — where you ask us to release documents to them
Legal and regulatory bodies — where disclosure is required by law
Google — where you have consented, to provide website analytics and advertising measurement (see section 8)

5. Retention

We keep your personal data for as long as needed to complete your order and to satisfy the export, tax and accounting record-keeping periods that apply to us, after which it is deleted or anonymised.

6. International Transfers

Carbarn is established in Japan, so personal data collected from customers in Ireland is transferred outside the European Economic Area. Japan has been recognised by the European Commission as providing an adequate level of data protection, and we apply appropriate safeguards to transfers to our service providers where that recognition does not cover them.

7. Data Security

We apply technical and organisational measures to protect your personal data, including:

Encryption in transit across the platform
Restricted internal access to customer records
Hosting on secured servers
No storage of full card credentials

We maintain these standards, though transmission of data over the internet carries inherent risk.

8. Cookies and Similar Technologies

We use cookies and similar technologies on this website. Strictly necessary cookies are always active because the website cannot function without them. All other cookies are optional and are used only if you consent to them, in accordance with the Irish ePrivacy Regulations and the GDPR.

Strictly necessary cookies. These enable core functions of the website, such as signing in to your account, remembering your chosen currency and keeping the vehicles you have saved.

Analytics cookies (“Help us improve”). With your consent, we use Google Analytics, a web analytics service provided by Google, to understand how visitors use our website, including which vehicles, pages and searches are viewed, so that we can improve the website and the vehicles we offer. We do not send your name, telephone number or email address to Google Analytics.

Advertising cookies (“Ads for cars you’d like”). With your consent, Google may use information about your visits to our website to show you advertisements for vehicles that may interest you on Google services and other websites, and to help us measure the effectiveness of our advertising.

Measurement from our systems. If you have consented to analytics cookies, we may also send Google Analytics a record of certain actions connected with your visit, such as when an enquiry, order or payment is recorded. These records are linked to the pseudonymous identifier that Google Analytics has assigned to your browser and, if you are signed in, to an internal customer reference. They do not include your name or contact details. If you have not consented, no such records are sent.

Legal basis and your choices. Our legal basis for using optional cookies, and for the related measurement, is your consent. When you first visit the website you can accept or reject optional cookies, or choose individual categories, and you can change or withdraw your consent at any time by selecting “Cookie settings” at the bottom of any page. Withdrawing your consent does not affect the lawfulness of processing carried out before you withdrew it. We remember your choice for six months, after which we will ask you again. You can also block or delete cookies through your browser settings.

Retention and international transfers. Google Analytics data is kept for up to 14 months. Google may process this information in the United States and in other countries outside the European Economic Area. Google states that such transfers are protected by appropriate safeguards, including the EU–U.S. Data Privacy Framework and standard contractual clauses. For more information, please see Google’s Privacy Policy and how Google uses information from websites that use its services.

9. Your Rights

Under the EU General Data Protection Regulation and the Irish Data Protection Acts, you have the right to:

Be informed about how your personal data is processed
Request access to a copy of the personal data we hold about you
Have inaccurate personal data corrected
Request erasure of your personal data, where the law allows it
Request that processing be restricted, in defined circumstances
Receive your data in a portable format, or have it transmitted to another controller
Object to processing carried out on the basis of legitimate interests, and to direct marketing at any time
Withdraw consent at any time, without affecting processing carried out before withdrawal

To exercise any of these rights, contact us at info@carbarn.ie. If you are not satisfied with our response, you have the right to lodge a complaint with the Data Protection Commission, Ireland's supervisory authority for data protection.

10. External Links

This website may link to third-party platforms. Carbarn is not responsible for the privacy practices of those external sites.

11. Children's Privacy

We do not knowingly collect personal data from individuals under 18. If we become aware that we have, we will delete it.

12. Updates to This Policy

We may revise this Policy following legal or regulatory change, platform changes, or customer feedback. The version published on this site is the current one.

13. Governing Law

This Policy is governed by the laws of Japan. This does not affect the data protection rights available to you as a person located in Ireland, or your right to complain to the Data Protection Commission.

Contact Us

Email: info@carbarn.ie

Operated by: Carbarn LLC, Japan